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(07) 3164 6110

Returns and Refunds Policy

Returns and Refunds Policy

By purchasing from our online store, you agree to the following terms and conditions of our refunds and returns. Please note that this does not apply to goods that are faulty or dead on arrival.

  • Claims will not be recognised if not made in writing within 7 days of receipt of goods.
    Please contact us with your request for return.
  • We must accept your claim for return before they are returned to us.
    Please address your parcel to TTS Returns, PO Box 675, Springwood, Queensland 4127 AUSTRALIA
  • Goods returned for credit will be subject to a handling charge of 25%.
  • Goods specifically made or specially purchased and not a regular stock item will not be accepted as a return for credit.
  • Our trading hours are Monday - Thursday 8:30AM to 4:30PM AEST and Friday 8AM to 12 Noon AEST. We are not open Australian Public Holidays.
  • TT Services is contactable by phone on (07) 3164 6110 during our trading hours.
 

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